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This course is concerned with building high performance systems to deal with the number one problem facing organizations worldwide—how to be more competitive in a global marketplace. It focuses on organizational level concepts such as organizational design and organizational culture. This course reflects a dual focus on practice and theory: requirements combine substantial reading, analysis, and assignments with opportunities to apply basic concepts and analytic approaches to a series of actual business and other organizations. The course focuses on problem diagnosis and problem solving around the major challenge managers face—how do you build high performance organizations? Specifically, the course will help the manager better understand: The behavior of organizations which includes how to better design organization units so that they are more productive.
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